CapyCas Terms and Conditions

Welcome to CapyCas Casino. These Terms and Conditions govern your use of our website and services. By registering an account, you agree to be bound by these terms in full. At CapyCas, we operate under registration number 3-102-943191, registered in Costa Rica. Please read these terms carefully before you deposit or play, as they set out your rights and obligations as a player at our platform.

Our Company and Licensing

CapyCas Casino is operated under a company registered in Costa Rica, registration number 3-102-943191 SRL. We do not publish a trading name, physical address, or gaming licence number beyond our company registration. Our affiliate programme is managed through Lum Partners (lumpartners.com). We do not name a specific governing jurisdiction within our terms, and players should understand our regulatory framework accordingly before engaging with CapyCas casino services.

Eligibility and Account Registration

To play at CapyCas, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. We permit only one account per player, household, and IP address. If you attempt a CapyCas login with multiple accounts or if we detect overlapping IP addresses between accounts, we reserve the right to confiscate funds and suspend access. This decision is final and not subject to appeal. We do not offer a no-account casino model - registration through our capycas login system is mandatory for all players.

Restricted Territories

We do not permit real-money play or deposits from residents of the United States of America, Malta, Georgia, Poland, Belarus, Russia, or their territories. These same jurisdictions are excluded from our welcome package, reload bonuses, and all deposit bonuses. Additionally, we exclude a long list of countries from no-deposit bonuses and free spins offers, which is published in full within our bonus terms.

VPN Use and Identity Verification

When you register with us, you confirm that you are not using a VPN. We at CapyCas take identity verification seriously, and before your first withdrawal, you must complete our KYC process. This includes submitting a government ID, passport, or driving licence along with a selfie, proof of address dated within 90 days, and proof of your payment method. Documents must be in Latin or Cyrillic script; otherwise, we may require video verification. Refusal to provide documents, or any inconsistency we discover, allows us to close your account and confiscate funds, a decision that is final.

Deposits and Currencies

Our CapyCas casino accepts EUR and GBP, along with cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, and Tether. The minimum deposit across all methods is 20 EUR/GBP, with specific crypto minimums applying per currency. We do not offer any conversion or exchange services. Deposits must come from a payment method registered in your own name - third-party payments are strictly prohibited, and violations result in confiscated winnings with the deposit returned to the account holder.

Withdrawals and Limits

Our minimum withdrawal is 20 EUR/GBP, with method-specific minimums for cards, bank transfers, and cryptocurrencies. Withdrawal limits scale according to your lifetime deposits, starting at 3,000 per week and 15,000 per month, rising to 20,000 per week and 120,000 per month for our highest-tier depositors. Any deposit must be wagered once before associated funds can be withdrawn; if we suspect money laundering, this requirement rises to three times. Progressive jackpot wins at CapyCas Casino are always paid in full, regardless of standard withdrawal limits.

Dormant Accounts

If your account shows no deposit, bet, or withdrawal activity for 90 days, we classify it as dormant. We reserve the right to terminate dormant accounts and withhold any remaining cash balance.

Bonuses and Promotions

At CapyCas, we offer a Welcome Package of up to 15,000 EUR/GBP plus 375 free spins across your first three deposits, with a minimum deposit of 20 EUR/GBP required. All our capycas casino bonus offers carry a standard wagering requirement of x40 unless otherwise stated. Our bonuses are non-sticky - real money is played first, and when bonus funds are exhausted, the bonus itself is forfeited. Unclaimed bonuses expire within 3 days, while claimed bonuses expire within 7 days unless stated otherwise.

We offer only one bonus at a time per person, account, household, address, email, card number, and IP address. Reload bonuses are available only to players who have made at least one prior deposit. Should you cancel a deposit bonus before wagering is complete, any associated free spins are cancelled as well. Our capycas no deposit bonus offers cap maximum withdrawals at ten times the bonus amount, while no-deposit free spins cap withdrawals at 50 EUR.

Wagering Contributions

Slots contribute 100% toward wagering requirements at CapyCas. Blackjack, baccarat, roulette, poker, and video poker each contribute only 5%. We exclude a number of named games and all jackpot slots from bonus play entirely. Low-risk roulette strategies covering 25 or more of the 37 numbers will void both bonuses and winnings.

VIP Club and Loyalty

Our VIP Club grants status upon reaching 2,500 EUR/GBP in total deposits, spanning 25 levels from Bronze through Supreme. Each tier at CapyCas casino enjoys raised withdrawal limits, faster processing, and reduced wagering cashback between 5% and 10%. We may terminate or suspend VIP membership at our discretion, and any bonuses already credited may be retroactively withdrawn if we see fit. Players holding an active balance must wager at least 10% of that balance weekly, or withdrawals may be suspended.

Responsible Gaming

We are committed to promoting safer gambling practices. Our platform offers daily, weekly, and monthly deposit limits, loss limits, wager caps, and both temporary and permanent self-exclusion options. We actively screen for signs of gambling addiction, and we may close an account and suspend access where such signs are detected, in order to protect our players.

Customer Support

Our support team is available 24/7 via live chat and email at [email protected]. We confirm that no bot handles your enquiries - our live chat is staffed by real support agents ready to assist with your capycas casino bonus questions, account issues, or general enquiries.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Continued use of our services after changes are published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of your rights and obligations when playing at CapyCas Casino.

Account Closure and Disputes

We may close, suspend, or limit your account where we identify breaches of these terms, including duplicate accounts, VPN usage, fraudulent payment activity, or bonus abuse. Decisions relating to fund confiscation due to IP overlap or documentation refusal are final and not subject to appeal. By using our services, you accept these conditions as binding and acknowledge that we act in good faith to maintain a fair and secure environment for all players at CapyCas.